Our office has always utilized personal protective equipment (PPE) that has exceeded all provincial guidelines; however, since the advent of the COVID-19 Pandemic, we have instituted additional guidelines and protocols to ensure your safety.
You will see many changes, as we have new ways of scheduling your appointments and managing your financial and insurance transactions. You will be contacted 48-72 hours prior to your appointment via phone, text or email and asked to confirm your appointment. We also have included a few health related questions as a reminder to let us know if you are not feeling well and need to reschedule your appointment.
Below is a summary of some of the enhanced precautions we have taken to protect you - for more details please click here - in addition to extensive team training on infection control and patient management procedures.
- Maintain distancing in the reception area for essential careworkers and parents of minors
- Providing more education materials to enhance your awareness of health issues related to this pandemic
Please note that for the safety of our team, we will continue to wear a mask while treating you in the operatory. Thank-you for your understanding.
Your Dogwood Family Dentistry Team